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Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
Midday Dog Walks for busy Charleston pet parents
Keep Your Pup Happy and Healthy with Our Midday Dog Walks
GIVE YOUR DOG THE PHYSICAL ACTIVITY THEY NEED
When you're busy at work, it's easy to worry about your pup cooped up at home. Our midday dog walks ensure your furry friend gets the physical exercise they need to stay healthy and happy.
ENCOURAGE BETTER BEHAVIOR
Regular walks are not just great for physical health; they also help improve your dog's behavior. A well-exercised dog is less likely to develop bad habits like destructive chewing or excessive barking. Let us help your dog stay calm and content!
EASE SEPARATION ANXIETY
Long hours alone can be tough on your dog. Our midday walks provide a much-needed break in their day, helping to reduce anxiety and making them feel more relaxed.
BOOK YOUR DOG'S WALKS TODAY!
Don't wait to give your dog the care they deserve. Schedule a midday walk with us and see the difference it makes in their happiness and well-being!
PRICING
Pricing reflects regular weekly dog walking clients. Please contact us for pricing of occasional walks.
*Additional fees may apply for travel time, 3 or more pets, weekends, and holidays. Please contact us with any questions.
Up to the Challenge
Kimberly and her team are extremely professional. They are good with communication, responsible, considerate and most importantly good with my dog. He's not a good walker due to some anxiety issues, but they were up to the challenge. Thank you again and I couldn't recommend them more!
- Ryan Robinson
Hanahan
Simply Amazing!
Kimberly is simply amazing! My fur babies love her! Even when we’re at home, they know when it’s time for her visit, and they start pacing and whining at the door. She loved them through a long recovery after a dog attack, and patiently and lovingly worked them through the anxiety of returning to the walks they love so much. We get daily reports and pictures after every visit, and she is 100% trustworthy and reliable.
- Wendy Powell
North Charleston
Long Days at Work
Paws Up is an amazing part of our dog's life! They have made our long days at work possible without the worry that our Collie mix is being neglected...Chanel is a happy dog to have Paws Up in her days!
- Lauren Wagers Duke
Hanahan
REVIEWS
FREQUENTLY ASKED QUESTIONS
Is Paws Up! licensed, insured, and bonded?
Yes, we are insured and bonded through Pet Sitters Associates and licensed to do business in the state of SC. Your pets and your home are safe and will be well cared for by our loving team!
How do I get started?
Complete our Get Started form to provide us with information about your pets and what services you need. View our How It Works page for more detailed instructions. Feel free to contact us if you have any questions.
How do I schedule walks for my dog?
It is simple to schedule your visits with our industry-leading mobile app. Download it now from the App Store.
Will my dog always have the same dog walker?
At Paws Up!, we work as a team to ensure your dog will always have the best care possible. You may not always have the same dog walker, however, we do try to assign a primary walker for each client, but we may have another team member fill in when the primary walker is not available. This is also why it is important to update your and your pet's info in our client portal so the entire team will be up to date on any changes.
How will the dog walker access my property?
We require two methods of entry from each client. If you have a keypad for your door and/or garage, you may provide us with a code for entry but we still require at least one backup method of access, i.e. a key, in case of power loss or dead batteries (the backup key will be stored in our office safe and will only be used in case of primary access malfunction). If you do not have keyless entry you will need to purchase a lock box to store your house key and give us access to that. We have lock boxes available that we can install if you like. Please note: We are not responsible for keyless entry or lock box malfunctions.
How far in advance can I book my services?
Please schedule your walks with as much notice as possible to ensure we are available.
If you need to schedule a walk that will occur within less than 24 hours you can only do so by sending us a message in the conversation feed of the app/portal. If we are able to accommodate your request, there will be a Late Booking Fee added to the regular price.
How do I make a payment?
Once your services are confirmed, we will send you an invoice via the App. To pay just log into your app and pay via our secure online payment system. Services must be paid in full prior to the date of service. We accept all major credit cards, debit cards, and ACH.
Can I tip my dog walker?
Tips are by no means required. But if you feel your dog walker has provided excellent care, tips are certainly appreciated. You may add it to your invoice via the client portal app. All tips go directly to your dog walkers. If you are on a weekly dog walking template and would like to add a tip please reach out and we can automatically add a tip to your weekly invoice